Privacy Policy

Calls are not recorded, messages are not read as a matter of routine, and your card number never reaches us. Everything else is below.

Last updated

What we collect

  • Account information you provide when you sign in or set up an account.
  • Device and connection information — browser, device type, approximate location derived from your connection, and when you used the service. This is what makes fraud and abuse checks possible.
  • Usage information — which features you used and how long chats lasted, which is also how charges are calculated.
  • Payment records from the payment provider. Card numbers are not stored by Yapping Chat.

The conversation starters page runs entirely in your browser: which questions you pick or copy is not sent to us.

Camera and microphone

Your browser asks before either is turned on, and they are used only to carry a video chat while it is live. Calls are not recorded. Recording the other person is against the terms.

Messages

Messages are not read as a matter of routine. When something is reported, a person reviews the reported part to decide what happened — and nothing beyond it.

Who information is shared with

We do not sell personal data. It is shared only with:

  • service providers that run parts of Yapping Chat for us — payments, hosting, abuse prevention — under contract;
  • authorities, where a valid legal request requires it or someone's safety is at risk.

How long information is kept

There is no fixed period. Information is kept for as long as any of these applies:

  • your account is open;
  • it is needed to settle a payment, a dispute, or a tax or accounting obligation;
  • it is needed to keep a removal in force — a removal, and any appeal against it, needs its record;
  • the law requires it, or an investigation is open.

When none of these applies any more, it is no longer kept.

Your choices and rights

  • Block anyone, effective immediately, and unblock them any time from your block list.
  • Report anyone; a person reviews it.
  • Ask for your account to be deleted, for a copy of your data, or for it to be corrected, through Contact. Depending on where you live you may have further rights, and requests will be honoured.

Cookies and browser storage

A small amount of data is stored in your browser to keep you signed in, remember settings and detect abuse. Clearing it signs you out; blocking it entirely will stop parts of the site from working.

Age

Yapping Chat is not for anyone under 18. If an account is found to belong to someone under 18, it is closed and its information removed.

Changes

When this policy changes, the date at the top of the page changes with it.

Getting in touch

[email protected] reaches a person. For anything that happened in a chat, reporting the person right there in the call (or from their profile) is faster — contact lists which route fits what.

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