Help Center

Getting started

Do I need to download an app?

No. Yapping Chat runs in the browser on phones and computers. On a phone you can add it to your home screen if you would like an icon for it.

Do I need to sign up first?

Not to start — your first chat needs no sign-up form and no profile. Buying coins and changing account settings ask you to sign in.

Can I choose who I talk to?

Yes. Press Start Video Chat to be matched, or open the girls online and call the one you want.

Camera, sound and connection

The chat will not connect, or she cannot see me

• Check that your browser is allowed to use the camera and microphone for this site — look for the camera or lock icon in the address bar.
• Close other apps or tabs that might be using the camera.
• Move to a steadier connection, such as Wi-Fi instead of a weak mobile signal.
• Reload the page, or try another up-to-date browser.

Step-by-step permission settings for iPhone, Android and computers are in How Yapping Chat Works.

The Next button is greyed out

In a matched chat, Next becomes available after a short countdown. Once it ends, you can move on.

Talking

We do not share a language

Use the message box in the chat. Any message she sends can be translated with one tap, and typing a word is often quicker than repeating it.

I never know what to say first

That is what the conversation starters are for — 40 easy questions you can copy.

Coins and billing

Calls are paid with coins; new accounts get some trial time, and each girl sets her own price. A notice appears before charging starts, and a prompt to top up appears in the chat if your balance runs low. The Pricing page has the full explanation.

My purchase has not arrived

Confirmation from the payment provider can take a moment. Check your wallet again after a short wait. If it is still missing, see Contact and have the payment receipt ready.

Safety

End any chat at once, report the person right in the call or from their profile, and block if you want to — a person reviews reports, and a block can be undone any time from your block list. Safety has the details.

Your account

Where are my settings?

In the app's settings: your account details, password, general settings and log out.

How do I delete my account?

Deletion is handled on request — see Contact. The Privacy Policy explains what is kept afterwards and why.

Getting in touch

[email protected] reaches a person. For anything that happened in a chat, reporting the person right there in the call (or from their profile) is faster — contact lists which route fits what.